Agencies that Can Help with Long Term Care

The following counseling and assistance resources will provide you with general long-term care information and details on specific long-term care topics such as housing services, insurance, and loans.


Organization How they can help
Area Agencies on Aging (AAAs) AAAs assist adults age 50 and older and their caregivers. To find the AAA in your area, call The Eldercare Locator at 1-800-677-1116 weekdays from 9:00 a.m. to 8:00 p.m. (EST).
Aging and Disability Resource Centers (ADRCs)- ADRCs assist people with disabilities of all incomes and ages and their families. Forty-seven states have ADRCs. Learn if your area is served by an ADRC. Note that many AAAs and CILs are ADRCs.
View Centers for Independent Living (CILs) CILs assist people with disabilities of all incomes and ages with focus on consumer control.
View State Technology Assistance Project- Opens in a new windowGlobe icon The State Technology Assistance Project has information on medical equipment and other assistive technology. Get the contact information for your state from the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) or call (703) 524-6686.
State Medical Assistance (Medicaid) Office Your State Medical Assistance Office can give you information about state programs that help pay health and nursing home costs, as well as services in the community, for people with low incomes and limited resources.To find the phone number for your state, visit Helpful Contacts. You can also call 1-800- MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.

Contact Information

Many state-level contacts are available to you or your family, such as a long-term care ombudsman, your state survey agency, or your state quality improvement organization.

You may call them if you have questions specific to your state, such as state laws, benefits or licensing. You may also choose to call them with a concern or complaint about the quality of care you or your family member gets from a nursing home, if you are unable to get a satisfactory resolution from your nursing home. Get the contacts for your state.

Long Term Care Ombudsman

An advocate (supporter) who works to solve problems between residents and nursing homes, as well as assisted living facilities. Long Term Care Ombudsmen- Opens in a new windowGlobe icon are located in every state.